I use to fill fuel for my vehicle in the first week of the month . so I decided to fill it today .I went to the project center and while returning I saw shell petrol bunk in chrompet and went there to fill fuel. It was a great surprise for me , I haven't never experienced such a kind of hospitality even in hotels.
Most of the workers working there are women. As soon as we get in to the bunk , There is a girl to redirect you to respective pumps.After that you are asked to get down out of the vehicle and put side stand. And the worker who fills petrol greets you as Vanakkam sir and then asks the quantity of petrol and asks whether credit card or cash.All these things are done in a smooth and polite manner.After filling petrol they say thank you sir or NANDRI sir.
I also saw another incident there which impressed me a lot. A man was having rice in a polythene cover and suddenly the cover broke and rice started falling down while filling fuel.A girl rushed in to the office room and brought another cover and also took the spilled over rice and put it in to the cover. Another gent worker came and tied it carefully with the bike so that there was no chance of falling again.I was amazed with the hospitality and now planing to fill fuel in shell every month.
